> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sequencehq.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Onboarding

> Recommended steps before rolling out Sequence in Sandbox and Production

Sequence provides a sandbox and production environment so you can go through billing test runs without connecting to your production infrastructure.

> [!NOTE]
>
> **Sandbox**: `https://dashboard.sandbox.sequencehq.com`\
> **Production**: `https://dashboard.sequencehq.com`

The typical implementation timeline is 4 weeks. A test billing run can be achieved in less than one week.

**1. Request access**

A member from our team will get back to you in under 12 hours.

**2. Account setup**

We'll send you a brief onboarding survey to gather your business information and configure your account.

**3. Connectors & customer import**

Import your customer base from your Accounting suite or CRM. Integrate with other tools in your stack.

**4. Usage metric & event setup**

If your pricing is usage or seat-based, our technical team will work with you to design metrics and events and ingest a usage data sample. Usage data can be pushed into Sequence via API, Data warehouse or as a csv file.

**5. Create billing schedule**

Configure billing schedules for a handful of your customers.

**6. Test billing run**

Start billing and review auto-generated in-progress invoices for each of your customers.

**7. Go live**

Our technical team will work with you towards a go-live date.

## Migration service

If you currently use a billing provider, Sequence will support white glove onboarding of existing pricing plans, subscriptions and customer details onto Sequence.


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